Legal
Privacy Policy
Last updated: April 11, 2025
Lifetime Home Support Academy ("we," "us," or "our") operates lifetimehomesupport.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase our courses and products. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
1. Information We Collect
We may collect the following types of information:
Information You Provide Directly
- Contact and inquiry forms — name, email address, phone number, and any message you submit through our contact or application forms (processed via Formspree).
- Course purchases — name, email address, and payment information (processed securely via FastPayDirect — we do not store your full payment card details).
- Scheduling — name and email when booking a call through our scheduling tool (Calendly).
Information Collected Automatically
- Usage data — pages visited, time on site, referring URLs, browser type, and device information collected through standard web analytics.
- Cookies — small data files placed on your device to improve site functionality and remember your preferences. You may disable cookies in your browser settings, though some features may not function properly.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill course purchases and digital product orders
- Respond to inquiries, applications, and support requests
- Schedule discovery calls and speaking engagements
- Send transactional emails related to your purchase or inquiry
- Send marketing and promotional communications (you may opt out at any time)
- Improve and maintain the Site and our products
- Comply with applicable legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers — third-party vendors who assist us in operating the Site and delivering our services, including Formspree (form processing), FastPayDirect (payment processing), Calendly (scheduling), and email service providers. These parties are contractually obligated to protect your data.
- Legal requirements — if required by law, court order, or governmental authority.
- Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our business assets.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Purchase records are retained for a minimum of 7 years for tax and accounting purposes.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications by clicking "unsubscribe" in any email or contacting us directly
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at hello@lifetimehomesupport.com.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on the Site. Types of cookies we may use:
- Essential cookies — required for the Site to function properly.
- Analytics cookies — help us understand how visitors interact with the Site.
- Preference cookies — remember your settings and preferences.
You can control cookie settings through your browser. Disabling certain cookies may affect Site functionality.
7. Third-Party Links
Our Site may contain links to third-party websites, including FastPayDirect checkout pages, Calendly, and amystockberger.com. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our Site and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
9. Security
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at hello@lifetimehomesupport.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: